Win95.CIH FAQ.

Win95.CIH FAQ.Is your computer attacked by CIH (Chernobyl) virus? Report it to us now.Detailed information about this virus is available at the Win95.CIH information page. This FAQ page will help you if you have any questions or facing any problems while removing Win95.CIH.This FAQ contains:1. What does Win95.CIH virus do?2. Is CIH.Spacefiller virus different from Win95.CIH virus?3. How much does CleanCIH.EXE cost?4. I am not familiar with MSDOS. How do I clean my computer using CleanCIH.EXE?5. I am getting “Bad command or file name” error when I try to execute CleanCIH.EXE from the DOS prompt. How do I execute?6. While scanning through CleanCIH.EXE I am getting “Sharing violation”. What is this error ?7. While scanning with Protector Plus scanner I am getting “Vaccination error (file is corrupted)”. How do I proceed?8. While ex ecuting a self extracting windows file, it is reporting “Header is Corrupt” error. What could be the problem?9. I am unable to install some Windows software. What could be the problem?10. My system has become unstable. What could be the problem?11. I have cleaned my computer using CleanCIH.EXE but the virus reappears again. What is the permanent solution?12. The number of EXE files scanned by CleanCIH.EXE is less than the files present in the computer. Why is it so?13. Can Win95.CIH infect Windows NT files?14. Has Win95.CIH virus damaged my BIOS. How do I check this?15. I have NTFS partition. How can I scan it for Win95.CIH virus?16. Is Win95.CIH virus can infect Windows FAT32?17. What is the current version of CleanCIH.EXE? 1.What does Win95.CIH virus do ? 2. Is CIH.Spacefiller virus different from Win95.CIH virus ?Win95.CIH virus is also known as CIH.Spacefiller virus. Refer Win95.CIH information page for more information on this virus. 3. How much does CleanCIH.EXE cost ?CleanCIH.EXE is offered FREE of cost for the benefit of the users infected by this deadly virus. 4. I am not familiar with MSDOS. How do I clean my computer using CleanCIH.EXE ? 5. I am getting “Bad command or file name” error when I try to execute CleanCIH.EXE from the DOS prompt. How do I execute ?In MSDOS you will have change the working directory to where CleanCIH.EXE is downloaded. This procedure would be difficult for those users who are not familiar with MSDOS commands. We have given the following instructions to make it easy for such users. If you are familiar with MSDOS you can ignore the following procedure.a. Download CleanCIH.EXE from:http://www.pspl.com/download/cleancih.htmb. After the downloading is completed, click on the “Start” button and select “Find” option. Then select “Files or Folders” option. In the window that comes up type CLEANCIH.EXE in the BOX next to “Named” and then click “Find Now”. Now you can see an entry for CleanCIH.EXE at the lower part of the window highlighted. If you dont see this entry then change the “Look in:” option to “My Computer” and click “Find Now” again. Even now if you dont see the entry you will have to download CleanCIH.EXE again.c. Move the mouse pointer to the highlighted CleanCIH.EXE entry and click right mouse button. In the menu that appears select “Copy” option and then click the left mouse button.d. Click on the “Start” button and “Programs” and then select “Windows Explorer”. In the window that appears on the left side select “C:” under “My Computer”. Click the right mouse button on C: and choose “Paste” option from the menu and then click left mouse button.e. Click on the “Start” button and select “Shut Down” then choose “Restart the computer in MSDOS mode” and click “Yes”. Now the computer will reboot in MSDOS mode and you can see “C:\>” on your screen.f. Now type the 2 commands mentioned below exactly as they are. Press Enter key after you type in each command.CD    \CLEANCIH    C:\      /AUTOCLEANNow your computer will be free of Win95.CIH virus. If you have more than one harddisk partition repeat the second command above replacing C:\  with  D:\Example:CLEANCIH    D:\      /AUTOCLEAN 6. While scanning through CleanCIH.EXE I am getting “Sharing violation”. What is this error ?You will get this error if you are using CleanCIH.EXE while Windows 95/98 is running. When Windows 95/98 is active it will not let CleanCIH.EXE to open the windows programs that are running (like Explorer.exe). You will have to restart your computer in MSDOS mode and then run CleanCIH.EXE. If you are not familiar with MSDOS refer to question 4 above. 7. While scanning from Protector Plus scanner I am getting “Vaccination error (file is corrupted)”. How do I proceed ?When Windows 95/98 is active it will not let any antivirus software to open the windows programs that are running (like Explorer.exe). The nature of Win95.CIH virus makes it impossible for any Windows 95/98 based antivirus scanner to clean it under Windows 95/98 environment. To overcome this problem we have supplied Protector Plus Antivirus Software with an additional DOS based scanner called CleanPC.EXE. You will have to restart your computer in MSDOS mode and then run CleanPC.EXE. If you are familiar with MSDOS run CleanPC.EXE from the directory where you have installed Protector Plus. By default it will be Progra~1\Protec~1. If you are not familiar with DOS refer to question 4 above. 8. While executing a self extracting windows file, it is reporting “Header is Corrupt” error. What could be the problem ?9.  I am unable to install some Windows software. What could be the problem ?10. My system has become unstable. What could be the problem ?These problems are occurring may be because of Win95.CIH virus infection. Download Protector Plus Antivirus Software and check the system. You can download Protector Plus from:http://www.pspl.com/download/download.htm  11. I have cleaned my computer using CleanCIH.EXE but the virus reappears again. What is the permanent solution ?CleanCIH.EXE is a program developed to manually scan and clean Win95.CIH virus. This program can not monitor continuously to prevent the reappearance of Win95.CIH virus. It will only check your computer when YOU run this program.If you want to monitor your computer continuously and scan the files automatically when they are downloaded or copied on to your computer, you will have to download and install Protector Plus Antivirus Software. 12. Number of EXE files scanned by CleanCIH.EXE is less than the files present in the computer. Why is it so ?CleanCIH.EXE is a program developed specifically for Win95.CIH virus. Win95.CIH virus will only infect 32 Bit Windows EXE files. So CleanCIH.EXE will scan only the 32 Bit Windows EXE files. So if you have other types of EXE files in your computer they are not scanned by CleanCIH.EXE. If you want to scan all files for all types of viruses download Protector Plus Antivirus Software. 13. Can Win95.CIH can infect Windows NT files ?Yes it can, but the virus will spread under Windows NT environment. If you execute an infected file under Windows NT environment you will get an error. If you are using Windows NT you can have infected files in your computer only if you have copied/downloaded some infected files or if you have installed Windows 95 and Windows NT with dual boot configuration. You can download Protector Plus For Windows NT or CleanCIH.EXE to clean the infected files.14. Has Win95.CIH virus have damaged my BIOS. How do I check this ?Some versions of Win95.CIH viruses are capable of damaging the BIOS if the BIOS erasing feature is enabled in your computer’s motherboard. This will not be the normal case and the damage reported is minimal. If your computer is booting properly, you do not need to worry about the BIOS damage. Even if your computer is not booting, it may be because of some other problems.15. I have NTFS partition. How do I scan it for Win95.CIH virus ?Win95.CIH virus will not be active under Windows NT environment. If you are having Win95.CIH infected programs under Windows NT download Protector Plus For Windows NT or CleanCIH.EXE to clean the infected files. Refer question 4 above for more details.16. Is Win95.CIH virus can infect Windows FAT32 ?Yes it is possible and CleanCIH.EXE will take care of FAT32 partition also. For detailed procedure of using CleanCIH.EXE refer question 4 above.17. What is the current version of CleanCIH.EXE ?The current version of CleanCIH.EXE is 1.6, the size of the program is 20878 Bytes.


You can remove this virus from your computer by using Protector Plus antivirus software.

Antivirus for Windows 95 and 98
Antivirus for Windows NT
Antivirus for Windows 3.x and DOS
Antivirus for NetWare

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