Every organisation relies heavily on the ability to communicate effectively, and the larger the company, the harder it is to maintain a level of communication, and in today’s rapid pace of industry, there are cost-effective platforms to ensure that everyone is on the same page.
Voice Over Internet Protocol
Known as VoIP, this enables audio and video to be broadcast over the Internet and there are IT providers that can set up and configure a system for your company to use, which empowers you in many ways. Sometimes, an email simply won’t do it and if you have a team that are spread across the country, VoIP solutions allow you to video conference in real-time, and with file sharing and whiteboard facilities, you can hold business meetings and come up with solutions.
Sales & Support
These are both critical aspects of any business, and using a dedicated online communication network offers you cost-effective real-time communication that ensures every employee is on the same page, so to speak. An engineer could, for example, have a video call with a customer, which might be enough to solve a pressing issue, or a sales manager could hold a virtual meeting with their team, regardless of where they are located.
Easy Installation & Configuration
If you would like to use a dedicated VoIP network, there is no bulky software to install, and with the provider’s assistance, you can be up and running within an hour. Users do not have to download bulky applications and the network will accept every digital device; laptop, PC, tablet or smartphone, and with a system that is password protected, you can control who uses your network.
As VoIP uses the Internet, participants of video calls can be in any location, all they need is a digital device and an Internet connection. You could be in London and wish to have a video call with a client in Australia (imagine the cost of a 30-minute phone call), which is very easy to do with VoIP solutions, and this really does empower you in so many ways.
How Does VoIP Work?
The provider would assign you a dedicated remote server, through which all of your call data is transmitted and stored, and as long as you have a device and an online connection, you can use the service. The fact that you have your own dedicated server means you can use the service at any time, and as the bandwidth is significant, you will enjoy crystal clear video and audio.
If you would like to learn more about VoIP solutions, an online search will help you find an established IT support company, who can set up the system and train you how to use it. Once installed on your employees’ devices, every member of your team can make good use of video calling, and when compared to the cost of regular voice calls, VoIP offers a very cost-effective way to communicate in real time.
Talk to an IT support company and they can show you the many benefits of VoIP communication and many would offer you a free trial.